Welcome to pwhair.com. This website is operated by Pearl White. By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1 . General Information
This website is owned and operated by :
Pearl White
2nd Floor, Harriz Arcade,
Vellakkinar Jn., Alappuzha – 688001,
Kerala, India
Throughout the site, the terms “we”, “us”, and “our” refer to Pearl White.
2 . Eligibility
By using this website, you confirm that : You are at least 18 years old or You are using the site under the supervision of a parent or legal guardian
3 . Products & Services
We offer hair-related products including wigs, extensions, and accessories.
All products are subject to availability
We reserve the right to limit quantities or discontinue products
Product images are for representation; slight variations may occur
4 . Pricing & Payments
All prices are listed in INR (₹) unless stated otherwise
Prices may change without prior notice
Payments are processed securely via trusted payment gateways
Additional charges (bank fees, taxes, etc.) may apply
5 . Orders & Cancellations
Orders once placed cannot be modified or cancelled after processing
We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraudulent activity
6 . Shipping & Delivery
Orders are processed within [5-7] business days
Delivery timelines may vary based on location
We are not responsible for courier delays or unforeseen circumstances
7 . Returns & Refunds
Returns are accepted within [7] days of delivery (unused and in original condition)
Due to hygiene reasons, certain products (such as wigs and hair extensions) may not be eligible for return unless defective
Refunds will be processed after inspection of returned items
8 . Intellectual Property
All content on this website — including text, images, logos, and designs—is the property of Pearl White and is protected under applicable copyright and intellectual property laws.
9 . User Conduct
You agree not to :
Use the website for any unlawful activities
Upload or distribute harmful or malicious content
Attempt unauthorized access to the website or its systems
10 . Limitation of Liability
Pearl White shall not be liable for :
Any indirect or consequential damages arising from the use of this website
Improper use of products purchased from the website
11 . Privacy
Your personal information is handled in accordance with our Privacy Policy.
12 . Changes to terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website implies acceptance of those changes.
13 . Contact us
For any questions or concerns regarding these Terms :
📞 Phone : +91 7736424435
📧 Email : info@pwhair.com | sales@pwhair.com