Overview
At Pearl White, we are committed to delivering your orders safely and on time. Please review our shipping policy below.
1 . Order Processing
All orders are processed within 1–3 business days after confirmation
Orders are not processed or shipped on Sundays or public holidays
You will receive a confirmation once your order is placed and shipped
2 . Shipping Time
Within India : Delivery typically takes 3–7 business days depending on your location
Delivery timelines may vary due to unforeseen circumstances or courier delays
3 . Shipping Charges
Shipping charges (if applicable) will be displayed at checkout
Free shipping may be offered on selected orders or promotion
4 . Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email
You can track your shipment through the courier partner’s website
5 . Delivery Issues
Please ensure that your shipping address and contact details are correct
We are not responsible for delays or failed deliveries due to incorrect information
If delivery is unsuccessful, the package may be returned to us
6 . Damaged or Lost Shipments
If your order arrives damaged, please contact us within 48 hours with proof (photos/videos)
In case of lost shipments, we will coordinate with the courier partner to resolve the issue
7 . International Shipping
Currently, we do not offer international shipping
8 . Contact Us
For return requests or support, please contact :
Pearl White
2nd Floor, Harriz Arcade,
Vellakkinar Jn., Alappuzha – 688001,
Kerala, India
📞 Phone: +91 7736424435
📧 Email: info@pwhair.com | sales@pwhair.com